At Huemura.shop, we strive to process and deliver every order safely and efficiently. Our shipping terms are outlined below.
1. Order Processing
Orders are typically processed within 1 to 3 business days after payment confirmation.
Once the order has shipped, we will provide tracking information so the customer can check the status of their shipment.
2. Delivery Time
Delivery time depends on the destination, the selected shipping method, and the carrier.
Estimated delivery times will be displayed during the checkout process whenever available.
The stated timeframes are estimates and may be affected by carrier delays, weather conditions, high-demand periods, customs processes, or other circumstances beyond our control.
3. Shipping Costs
Shipping costs will be calculated and displayed during the checkout process before the order is finalized.
Free shipping promotions may apply in certain cases.
4. Delivery Information
The customer is responsible for providing accurate and complete delivery information, including name, address, city, postal code, and contact number where required.
Huemura.shop is not liable for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
5. Delayed or Undelivered Orders
If an order experiences a significant delay, the customer may contact us for assistance and to check the shipment status.
If the carrier confirms a package is lost, we will review the case and determine the available options in accordance with the carrier's terms of service.
6. Customs and Taxes
International orders may be subject to taxes, duties, or other import charges imposed by the destination country.
Where applicable, these charges are the responsibility of the buyer. 7. Contact
For any inquiries regarding an order or its shipment, the customer may contact us via the contact channels available on Huemura.shop.
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